- How do I get my WedderburnOnline equipment serviced after the warranty period?
- Contact your nearest Wedderburn branch or call 1300
- Can I get this equipment installed onsite by Wedderburn?
- Yes the goods will be delivered directly to you. Once you receive the goods contact
your nearest Wedderburn branch or call 1300 970 111.
- How do I know if I need an NMI (National Measurement Institute) or trade approved
- Refer to NMI website
- Stock availability?
- Stock Availability is intended as a guide only as stock volumes can fluctuate. If
an item is stocked, delivery should occur within 3-5 working days.
- How long is warranty?
- Standard warranty is 12 months return to base with proof of purchase.
- How long will delivery take?
- Delivery should be 3-5 days under normal circumstances. Delivery times are estimates
only, and regional and remote sites may vary on delivery estimates.
- Is my item(s) insured during transport?
- Wedderburn’s standard shipping does not include insurance.
- Can I track delivery of my purchase?
- Yes, Wedderburn can provide tracking details for your perusal.
- Can I pick up my purchase from WOL?
- Pick up can be made from our Sydney office only if prior arrangements have been
- Does delivery include installation?
- No, however you can contact your local Wedderburn
branch (1300 970 111) tquote on installation
- Can I purchase and get delivery from outside Australia?
- Under normal circumstances purchase and delivery is within Australia, however please
contact Wedderburn (1300 162 888) for a quote.
- Are delivery times the same for credit card and EFT payments?
- EFT (electronic funds transfer) can sometimes take longer tprocess; goods will not
be dispatched before the receipt of funds.
- How do I pay for my item(s)?
- Credit card payments and electronic funds transfer (EFT) can be made through a secure
gateway at the checkout page.
- Can I add an item(s) after purchase?
- In most cases we will not be able to do this due to fast turnaround times, however we
will make every effort try to do so.
- What currency are prices quoted in?
- All prices are quoted in Australian Dollars including GST